Where do I check in, and who should I contact?
Guests will check in at the Reception Lobby of Wyndham Garden Cam Ranh. Upon arrival, our dedicated Butler Team will warmly welcome you and assist with your check-in, luggage, and escort you to your villa, ensuring a smooth and comfortable start to your stay.
Can I check in late at night?
Yes. Late check-in is available. Our team will be ready to welcome and assist you at any time to ensure a smooth and comfortable arrival.
Can I check in early before 2:00 PM?
Early check-in is subject to room availability and may incur an additional charge. Please let us know your expected arrival time, and our team will be happy to check availability and assist with the necessary arrangements.
Can I check out late?
Late check-out is subject to room availability and may incur an additional charge. Please let us know your preferred check-out time, and our team will be happy to check availability and make the necessary arrangements for you.
How can I request a buggy?
Please contact the Wyndham Garden Cam Ranh Reception at +84 258 399 6888 or reach out to your dedicated Butler to request a buggy. Our team will be happy to assist you.
Do you provide an air pump for inflatables?
Yes, we do. Air pumps are available for our guests upon request.
Is housekeeping provided daily?
To ensure your privacy and support our sustainability efforts, housekeeping service, including bed linen replacement, is provided on the second night of your stay upon request. If you would like this service, please contact your dedicated Butler or Guest Services, and we will be happy to assist you.
How many key cards are provided?
Each villa is provided with one key card. Please remember to bring it with you whenever you leave the villa, as it is required to access your room upon your return.
Are the snacks and soft drinks complimentary?
Complimentary bottled water, tea, and coffee sachets are provided in your villa. Snacks, soft drinks, and other minibar items are chargeable. Please refer to our minibar price list for details.
Có dụng cụ bếp, chén đũa và gia vị sẵn có không?
Yes. Your villa is equipped with basic kitchenware, tableware, and essential seasonings for your convenience during your stay.
Có trang trí sinh nhật và quà tặng sinh nhật không?
Chúng tôi sẽ làm việc trực tiếp với quý khách khi check in về dịch vụ này.
Is there a washing machine in the villa?
Yes
Is laundry service available?
Laundry service is not currently available. However, each villa is equipped with a washing machine for your convenience during your stay.
Is the TV a Smart TV? Does it have Netflix?
Yes. Each villa is equipped with a Smart TV. If you would like to watch Netflix, please download the Netflix app and sign in using your own account, if available. Please remember to sign out before check-out.
Do you provide a baby cot?
Yes. Baby cots and high chairs are available upon request and are subject to availability. Please contact your dedicated Butler or Guest Services before or during your stay, and we will be happy to assist you.
Where is the restaurant located?
We have two restaurants within the resort:
• Breakfast Restaurant: Located behind the Reception Lobby and serves the daily breakfast buffet.
• Beachfront Restaurant:
Located by the beach and serves à la carte lunch and dinner in a relaxing seaside setting.
How is breakfast served, and how much does it cost?
Breakfast is served daily as a buffet at the restaurant in the Main Building from 6:00 AM to 10:00 AM.
If breakfast is not included in your room rate, the following charges apply:
Adults: VND 300,000 per person per day
Children (1 to 11 years old): VND 150,000 per child per day
If you are unsure whether breakfast is included in your reservation, please contact Reception or Guest Services.
Our team will be happy to assist you.
Do you offer room service?
Yes. Room service is available for your convenience. Please refer to the room service menu provided in your villa or the digital menu shared with you to browse our selection of food and beverages.
To place an order, simply contact your dedicated Butler or Guest Services. Our team will be happy to assist you.
Do you serve Korean food?
Yes. We do offer a selection of Korean dishes. Please refer to our menu, which we will be happy to share with you. If you need any recommendations, our team will be delighted to assist you.
Do you offer a BBQ service?
Yes. We offer a BBQ service for our guests. Please contact your dedicated Butler or Guest Services, and we will be happy to share our BBQ menu and package information with you.
How can I order food from the restaurant?
To order food from the restaurant, please contact your dedicated Butler. They will be happy to assist you with the menu and place your order.
Can I use the facilities and services at Wyndham Garden?
Yes. As our guest, you are welcome to enjoy a variety of services and facilities at Wyndham Garden Cam Ranh.
Available services include the Spa and restaurants (additional charges may apply).
Can I exchange currency at the resort?
Unfortunately, we do not offer currency exchange services.
Where can I exchange currency?
Please visit a bank or a jewelry store located approximately 10 km from the resort to exchange currency.
Is there a medical service available at the resort?
Yes, we do.
Do you provide child safety equipment?
No. We do not provide child safety equipment.
What is the difference between staying here and at Wyndham Garden?
The villas feature a different interior design and style from those at Wyndham Garden. In addition, each villa is equipped with complimentary amenities for your convenience, including kitchen utensils, cooking facilities, basic seasonings, and laundry detergent.
Is parking available?
Yes. We offer complimentary parking for our guests.
Where is the main swimming pool?
The main swimming pool is located by the beach.
Are towels available at the main swimming pool?
We recommend bringing the towels provided in your villa when using the main swimming pool.
Where are the bath towels located?
The bath towels are placed inside the wardrobe in each bedroom.
Is the Jacuzzi available 24 hours a day?
No. The Jacuzzi operates automatically on a scheduled timer throughout the day.
Is the swimming pool cleaned every day?
Yes. Our technical team inspects and checks the swimming pool daily to ensure it is clean and operating properly.
Can we take a shuttle bus to the city center?
We’re sorry, but we do not provide a shuttle bus service to the city center.
How much does a taxi to Nha Trang city cost?
You can find the estimated taxi fares in the Transportation section of our web app.
Can I use Wyndham Garden's shuttle service to the city center?
Please refer to the Transportation section in our web app, where you can find the available transportation services and pricing.
Are there any seafood restaurants nearby?
Yes. Nearby seafood restaurants include Mộng Ước Seafood Restaurant, Loan Seafood Restaurant, and several others located approximately 10 km from the resort.
Can we order food delivery from outside the resort?
Yes, of course. However, delivery drivers can only deliver your order to the resort's main gate.
Can you recommend any nearby convenience stores?
Yes. We offer a convenient in-room shopping service through our web app. Please visit the Shop section to browse the available items and place your order.